Writing about the UX of Sales

I have been working on this book material for awhile – I started writing the book about a year after we did our talk at the IA Summit and then it stalled as I began working on my Dr. Leslie book and then began teaching at CCA.

So to force myself to continue and to get feedback I am going to start posting sections here on my site (in a new area called the UX of Sales) and on Medium.


current: experience matters design :: senior level interaction design and systems strategy consulting former partner, tangible user experience; Yahoo! founder of the public and internal Yahoo! pattern library. design director of ued teams responsible for designing solutions across key yahoo! platforms: social media, personalization, membership and vertical search.