Over on Medium

I wrote a piece pondering some questions coming out of the Ellen Pao / Kleiner Perkins trial. I sat on the jury for five weeks and although I was an alternate and didn’t get to deliberate, I came away with a host of questions about our industry and how we in UX, nested inside tech, are doing in regards to gender bias and discrimination. Go read it.

Designing Social Interfaces v2.

Designing Social Interfaces Version 2 book cover

Christian and I are currently working on a revision of the Social patterns book. We talked to Mary Treseler last year at the IA Summit – where we signed free books – about a second version and finally by December we signed our contract. This time around though, we are on a super accelerated schedule with the entire revised manuscript due March 15th.

The revisions is integrating mobile examples and specific mobile patterns and considerations into each of the patterns. We are also updating to flesh out enterprise considerations as well. We hope to also start the conversation about emerging patterns around internet of things and ambient devices and the intersection across the social experience.

I am really looking forward to seeing the full revision but you’ll be able to read the first couple of chapters in early release in a couple of weeks.

Teaching at the Design Writing Summit


I had the pleasure of teaching recently as part of the Design Writing Summit crafted together by Christina Wodtke and sponsored by Boxes and Arrows. It was as enlightening as exhilarating.

Each of us had the opportunity to also participate in the sessions with the other session leaders so I got to participate in writing exercises and thinking from the amazing Laura Klein, Steve Portigal, Christina Wodtke, Indi Young and Cathy Yardley.

I taught a how to session on How to Write a How-to.

Some points that I’d like to add include:

  • Use video if applicable, I didn’t really cover this as an option – mostly out of time constraints. Video is a viable option for teaching people how-to do something – just look at the plethora of how-to videos on YouTube and the large number of startups focused on teaching people via video.
  • Actually writing a How-To to cement the process into my head even if the end result isn’t actually a formal How-To. I take a lot of classes and take notes during the class. When I get home, I rewrite my notes out as a How-To and walk myself through the process I learned to make sure that I know the material. The end result is I then have a fleshed out step-by-step for use in the future.

HowtoBoilanEgg MePresenting-HowTo

The best part of the session I taught was the debate we had as a group during the exercise fleshing out How To Boil An Egg. All the variants – hot or cold start, soft or hard boiled, watch or leave, cold shock or not. I thought I was picking something fairly simple but as I mentioned in my setup, sometimes, the simplest looking things turn out to be the most complex (for example – designing a sign in screen). That actually is part of what makes this a good exercise to walk through to think about all these variations and potential tips for success.

There is talk of doing the Design Writing Summit on the east coast. I hope I get to participate and tweak the content some more. It was a blast and I am personally looking forward to putting everything I learned into practice.