(meant to blog this when it came out and obviously I forgot)
whitney hess writes a timely and well thought out article about common misconceptions in user experience design. I am quoted twice in the piece. Several of my peeps are quoted as well. Whitney did a great job crafting the piece around all these different voices. We all make great points and taken together it’s full of good advice for anyone thinking about working with designers, hiring designers and building things for users.