Writing about the UX of Sales

I have been working on this book material for awhile – I started writing the book about a year after we did our talk at the IA Summit and then it stalled as I began working on my Dr. Leslie book and then began teaching at CCA.

So to force myself to continue and to get feedback I am going to start posting sections here on my site (in a new area called the UX of Sales) and on Medium.


current: partner, tangible user experience :: a full-service user experience design consulting firm. former Yahoo! founder of the public and internal Yahoo! pattern library. dse. design director of ued teams responsible for designing solutions across key yahoo! platforms: social media, personalization, membership and vertical search.