New Article up at Boxes and Arrows

An article companion to part of the talk I have been giving is finally up at Boxes and Arrows. The topic – 5 steps to building social experiences – covers the 5 practices section of the talk. Taken together with the article Christian wrote for ASIST, on the 5 principles and 5 anti-patterns, you have the foundation to get started, smartly, in building social experiences.

erin
current: experience matters design :: senior level interaction design and systems strategy consulting former partner, tangible user experience; Yahoo! founder of the public and internal Yahoo! pattern library. design director of ued teams responsible for designing solutions across key yahoo! platforms: social media, personalization, membership and vertical search.