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Designing Social Interfaces:

Principles, Patterns, and Practices for Improving the User Experience

by Christian Crumlish and Erin Malone

from O'Reilly Media and Yahoo! Press

My expertise is developing and designing interactive experiences—software and web applications and tools—that enable people to be more productive and efficient in their life and work. I have worked closely with and directed the efforts of interaction designers, visual designers, user researchers, technologists, technical writers and information architects across various product efforts, brand initiatives and interactive projects at Yahoo!, AOL, AltaVista and other companies.