design::writings
emDesign designwritings photolog portfolio resume genealogy team in training dr leslie project
thoughts and observations about design, information architecture and design history
« Massimo Vignelli | Main | Steven Heller »

Tuesday 12|17|02
Designing without research?

Having just survived the recent batch of AOL layoffs, my team and I are now coming to the realization that we lost our team of user researchers. Now, don't get me wrong - we have a user research team on the east coast and they provide a lot of valuable insight to us. But our team here was more integrated into the design process and were partners with the UI team. We have been spoiled by having these people on our teams. Whenever a project was put together, UI and research were assigned together as a team, sometimes even before visual design was assigned. As a team we worked together to identify where we needed user feedback and what types of methods to use.

I am coming to terms with this and now realize we need to get extremely creative about integrating user research into our process now that we have to do it ourselves. We are committed to continuing this important part of the design process and I believe we can't create good products without it.

Any advice? Tips? Tricks? How have you solved this problem? What types of low budget, guerilla tactics have you used? How have you compensated users with no budget?

Posted by erin at 10:58 PM | in User Centered Design

Comments

Have you considered remote usability testing? See http://uzilla.net/uzilla/blog/ for more variations including desktop testing and critical incident reporting.

Posted by Andyed at December 24, 2002 12:02 PM
...................................................


There is an article here that might be of interest.

http://www.evolt.org/article/Gorilla_Usability/4090/51076/index.html

Posted by ben at January 2, 2003 08:02 AM
...................................................

thanks for the article leads - both look very interesting.

Posted by erin at January 3, 2003 10:34 AM
...................................................

This is fast becoming a "must read usability articles" page -- so here's my contribution:

http://www-106.ibm.com/developerworks/library/us-tricks/?dwzone=usability

A lot of interesting insights here from a seasoned user experience consultant.

Posted by Michael Heraghty at December 15, 2003 06:44 AM
...................................................

...................................................
EM Design is home to the resume and portfolio of Erin Malone.
site updated every now and then :: copyright 1995-2007 Erin K. Malone
view by category
AIGA
Amazon
AOL
Books
Community
Conference Review
Conferences
Criticism
El Lissitzky
Event
Graphic Design
Herbert Bayer
History
Information Architecture
Information Design
Interaction Design
Magazines
Patterns
People
Sites of Note
Techniques
Theory
Timelines
Typography
User Centered Design
William Golden
Yahoo!

view by month
February 2008
August 2006
June 2006
May 2006
April 2006
March 2006
February 2006
December 2003
October 2003
September 2003
August 2003
July 2003
June 2003
May 2003
April 2003
March 2003
February 2003
January 2003
December 2002
November 2002
October 2002
September 2002
August 2002
July 2002
June 2002
May 2002
April 2002
March 2002
February 2002
January 2002
December 2001
November 2001
October 2001
September 2001
August 2001
July 2001
June 2001
May 2001
April 2001
March 2001
February 2001

articles
DUX—Five Lessons Learned

Coloring Outside the Lines

Modeling the Creative Organization

Coming of Age

Talking With Jesse James Garrett

The Tool Makes the (Wo)man

AIGA Experience Design Summit #5 - Recap

AIGA Experience Design - past, present and future: An interview with Terry Swack and Clement Mok

Summit Beginnings: Saturday

Chicken Run: Summit Closing: Sunday

design history articles
Foreseeing the future: The legacy of Vannevar Bush

Learning from the Powers of Ten


daily reads
XML
Powered by
Movable Type