The Social Strategy Canvas

Originally published 2018 on Medium after developing the Social Strategy Canvas during several client engagements. Over the years since the publication of my book, Designing Social Interfaces, I worked with a number of clients on their Social Strategy. During this time I revised, iterated, and refined a Social Strategy Canvas that helps guide a business when planning what…

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Short video at Internet Archive

This past fall, the Internet Archive celebrated a trillion pages archived. As part of their celebration they shared a variety of makers’ stories about the early web. My story is about the creation of Kodak’s very first website – way before marketing became involved and way before people really even understood what a website was…

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The Janus Press: Claire Van Vliet

[The last paper I have from graduate school. The class was 20th Century Fine Printing.] Expressive freedom has long been a hallmark of the private press and is often one of the driving forces behind the creation of a new press. The Janus Press pushes this ideal to its limits with collaborative efforts that create…

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The Influence of William Morris

[This is another paper I wrote in graduate school for my 20th Century Fine Printing history course. The original was written in 1993.] Colophon for the Kemscott Press (Wikipedia)    The Kelmscott Press peaked over a hundred years ago, yet its influence has lasted through the years and spread across the world. The ideals that Morris…

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The Constructed Letter

[February 2024] I wrote this paper in graduate school for a History of the Book class I took in the School of Printing Carey Library with Professor David Pankow at RIT. As I am digging into design history, I thought it would be fun to drag these papers out of the floppy disk where they lived…

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Shutting down Experience Matters Design

I am in the process of shutting down the leftovers of my consulting practice. No one tells you how much work it is to shutter a business. Everyone gives you advice for setting things up, getting a bank account, creating an LLC, getting a tax ID number, setting up quickbooks, Harvest, a website, an email…

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The wicked problem that is today’s social ecosystem

It is generally agreed upon by experts across a variety of disciplines[1] that the current state of affairs with the current monopoly of giant social media companies — Facebook, Twitter, Google (YouTube), Reddit — is unacceptable and untenable. Something has to give. Research outside and within the platforms[2] show that they have contributed to misinformation…

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Lost Histories

Back in February 2001, I attended a design history conference—specifically geared to graphic design history—but at the end, as I wrote up my thoughts on the lectures on my blog I asked the following questions: I find it quite interesting to read these questions now that I teach Interaction Design history some 20+ years later…

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Foreseeing the Future: The legacy of Vannevar Bush

– Previously published on Boxes and Arrows, 2002 In 1945 a seminal article appeared in The Atlantic Monthly. Titled, “As We May Think,” the article’s author, Vannevar Bush (1890–1974), proposed a new mechanical machine to help scholars and decision makers make sense of the growing mountains of information being published in to the world. This…

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Diagramming Systemic Racism

One of the projects I started at ADL and never finished, due to it not being core to the mission of ADL, was the visualization and modeling of systemic racism and technology that continues to support systemic racism. I spent a lot of time reading articles across different fields—healthcare, finance, education, law enforcement etc— and…

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