Moderating People

There is a really good article in the San Francisco Chronicle today about the Community team at flickr – run by Heather Champ. The article discusses the dilemmas and decisions the team Heather leads makes when confronted with millions of people interacting and sometimes misbehaving. Part art, part rulebook, a lot of gut on just…

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thoughts on transitions

i was having a phone conversation today with a potential client and professional colleague when she asked me if i had thought about submitting a proposal to the IA Summit – for the management track – about my transition out of traditional management. We were talking about my transition from being a manager of managers,…

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