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The UX of Sales :: A small book
Writing About the UX of Sales – An Introduction
The Way We Used to Do Things – A short story
The UX Process: A Refresher
Discovery Process – The funnel
Discovery Process – The Questions
Identifying Your Users – The Buyers
Definition – Defining the Proposal
Testing & Iterating
8 Lessons Learned
Showing Your Work and What to Do About RFPs
The Final Proposal Delivery
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Social Design Reading List
Systems Thinking / Designing Reading List
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